Fulcrum Services

We fast track your adoption and boost proficiency organization-wide, so you can start seeing the real impact of Fulcrum in a matter of hours.

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Customer success management

Onboarding

Whether you're new to Fulcrum or expanding your team, we'll get your users up to speed, share best practices, and provide expert guidance to help you make the most of our platform.

Post-onboarding

Your success is our success. We'll check in with your team every month to review goals, track progress, and make sure we’re doing our part to drive your company’s growth.

Comprehensive support options

Standard support

All Fulcrum clients receive standard support with assistance Monday through Friday, 7 am to 7 pm ET, access to our knowledge base, and the ability to submit support tickets online.

Premium support

For more complex needs, we offer premium support with extended hours, faster response times, and optional 24x5 coverage. Custom packages are available to meet specific business requirements, ensuring critical issues are resolved quickly to minimize downtime.

Need support? Click to log into your account and create a support ticket.

Professional and managed services

Whether you’re just getting started or refining workflows, optimize Fulcrum’s impact with our professional services. Pair them with our managed services for continuous support that allows you to stay focused on your core operations. Explore the features below to see how we can support you at every step.

Turnkey setup and deployment

We handle onboarding with user setup, custom workflows, and API functionality, ensuring a seamless transition tailored to your project’s needs.

Complex form building

We create custom forms tailored to your workflows, integrating seamlessly with existing processes. Features include conditional logic, automated actions, dynamic calculations, and integration with tools like Esri and sensors for smooth data flow.

Comprehensive integration services

Seamlessly integrate Fulcrum with your tools and platforms, from AI to FieldTech, unlocking optimized workflows, automation, and real-time data synchronization.

Tailored GIS enhancements

Enhance your Fulcrum workflows with advanced GIS features like geocoding, spatial analysis, real-time calculations, and custom map layers for powerful location-based insights.

Custom reports

Generate high-quality, customized reports to meet the needs of your clients and stakeholders, ensuring consistent, professional deliverables every time.

Learn from the experts

Browse through our resources designed to help you get the most out of Fulcrum.

Resource library

Data Sheet

<4 min read

Enhance your field operations with Fulcrum field services

Ready to streamline your field operations? Download our data sheet to see how Fulcrum’s field services can support every aspect of your team’s work. From tailored onboarding to seamless integrations and continuous support, this data sheet provides all the details.

Video

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Fast Fulcrum walkthrough

Welcome to a quick look at Fulcrum’s powerful field data collection and process management platform. With our Fast Fulcrum Walkthrough video, you’ll discover how seamlessly Fulcrum integrates into your workflow, empowering field teams to efficiently gather and manage critical data.

A work uses Fulcrum app to perform a solar panel inspection - Comprehensive-integration-solutions-with-Fulcrum

Data Sheet

<4 min

Comprehensive integration solutions with Fulcrum

Unlock new levels of efficiency and accuracy in your workflows with Fulcrum’s seamless integration capabilities. This guide explores how Fulcrum connects effortlessly with the tools you rely on, from mapping software to data management platforms. Learn practical ways to synchronize your systems, eliminate redundancies, and achieve a streamlined operation that keeps your team focused on what matters.

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Realize your goals sooner through improved workflows, operational suggestions, and integrations that make you and your company more productive.