Resources

Water infrastructure fieldwork happens in pieces: an inspection here, a GIS layer there, a safety record somewhere else. This infographic shows how water and wastewater utilities bring it all into one system. What's inside Safety documentation that holds up for regulators, insurers, and clients Data quality checked at the point...

FSM software earned its category by handling customer service calls well. Asset-driven field work runs on different logic, and the FSM vs. FOM distinction names the gap. Crews feel it on day one, when a job begins at an asset instead of a customer. How FSM vs. FOM plays out...

Every field organization carries a workflow nobody could justify building: too complicated, too expensive, or just never urgent enough to make it onto a developer's calendar. Multiply that one shelved idea across every crew, and the backlog turns into the norm. AI-guided workflow creation exists to clear exactly that kind...

Water utilities take center stage in this month’s field operations conversation, from FEMA storm documentation to the stormwater records behind permit renewals. Issue 64 of the Fulcrum Insider also visits a New Zealand utility running three workflows on one platform, and builds a field app live in Fulcrum with AI....

GeoAI runs in ArcGIS. Predictive maintenance runs in an EAM. Most AI investments have two things: a team doing the work, and a platform for AI to run on. That’s the gap in field operations. It has the team doing the work, but it’s never had a platform for that...

GIS reliability and EPA-driven inspection demand define this month's field operations conversation. Issue 63 of the Fulcrum Insider tackles AI and data quality gaps while stretching your Esri investment further. We also build the case for a dedicated Field Operations Management platform. Three headlines close out the issue, each one...

Alpine Energy runs the electricity network across South Canterbury, New Zealand, where field safety carries real stakes. Getting tree and earth-bank data right catches hazards before they become outages. Alpine Energy's legacy systems were set to switch off on a fixed migration date. Rather than replace one tool with another,...

Your GIS team shouldn't have to choose between supporting field workers and keeping pace with everything else. Join us for a practical look at mobile data collection for GIS that works with your Esri infrastructure instead of around it. When app build requests outpace capacity, field workers end up working...

Location data quietly shapes crew productivity, planning accuracy, and public safety, whether teams realize it or not. Issue 62 of the Fulcrum Insider covers reliable geospatial data, seamless GIS workflows, and where AI actually belongs in the field. Three real-world stories round it out, showing what happens when location records...