What does Fulcrum do?

Fulcrum enables organizations to standardize field data collection, customize data collection processes, and integrate field data with enterprise systems such as GIS and back-office platforms.

Are you SaaS or on-premises?

Fulcrum is strictly a Software-as-a -Service FieldTech product. Our SaaS implementation is hosted on AWS and we are SOC 2 Type II certified.

What kinds of skills do we need to implement Fulcrum?

Fulcrum deployments typically include an app administrator, proficient in basic spreadsheet management, and a business administrator responsible for user management, data analysis, and various related tasks.

What if I don’t have those skills available on my team?

We offer professional and managed services tailored to your needs. Whether you prefer training your team for independence or having us manage ongoing requirements, we can help.

Does Fulcrum work completely offline?

Fulcrum is built to function without an internet connection. When you reconnect to the internet, it will automatically sync your records and update the mobile app with new data from the cloud.

How “real-time” are you?

Fulcrum provides automatic synchronization to share records between the mobile device and the cloud. In "real-time," this syncing occurs within seconds to a couple of minutes, depending on the amount of data captured, as long as there's an internet connection.

Can Fulcrum connect to my sub-meter Bluetooth GPS unit?

Yes. Fulcrum uses your mobile device's GPS location by default. When you connect a Bluetooth GPS receiver, you can configure your device to replace its built-in GPS coordinates with more accurate ones from the GPS receiver.

Can we do a proof of concept or pilot?

Absolutely! Contact us to set up a custom plan to get started.

Industry

Telecommunications

The AI-powered Fulcrum field process management and data collection platform helps telecommunication providers and contractors standardize field data collection, adapt field processes to exact specifications, integrate seamlessly with GIS, and bridge the gap between FieldTech and back-office ecosystems.

From towers to tech, Fulcrum connects.

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Trusted by more than 2,500 companies and 50,000 users in 100+ countries

What is Fulcrum? 

Telecommunication companies worldwide trust Fulcrum’s SaaS-based field process management and data collection platform to capture and share reliable on-site activity data with AI-enhanced speed and accuracy, leaving paper and traditional digital solutions behind.

Standardized, easily customized, and well-integrated data bridges the gap between FieldTech and office ecosystems to boost productivity and improve decision making.

Standardize field data collection

Digitally transform your processes with a single platform that:

Accommodates any field data collection and process management use case
Replaces proprietary mobile applications
Expands advanced geospatial applications beyond GIS experts
Reliably delivers real-time, location-specific data even when offline

Customize field processes

Easily adapt to changing field operations requirements with:

Simple drag-and-drop field app modification, with no tech expertise required
Seamless integration of FieldTech hardware such as drones and sensors
Tailored reporting and alerting to and from the field

Streamline two-way integration

Expand the reach and usefulness of your field data with:

Best-in-class integration with Esri ArcGIS
Real-time, two-way communication with any application
Built-in integration with email, SMS, and more
Advanced security and identity management protocols

Explore how the Fulcrum platform cuts costs, improves data reliability, and enables digital transformation.

Platform overview

Harness Fulcrum for telecommunication teams.

Fulcrum’s utility extends far beyond field data collection.

Harness Fulcrum for telecommunication teams.

Fulcrum’s utility extends far beyond field data collection.

GIS

Empower your GIS management with advanced geospatial tools for precise mapping and analytical insights, optimizing workflows and ensuring reliable GIS data.

Digital transformation

Drive modernization by digitizing field operations and cutting down on paper-based processes, boosting productivity while increasing operational agility.

IT/CIO

Leverage Fulcrum's scalable and secure platform to integrate field data with existing IT systems, reducing custom development needs and bolstering data security.

Field operations

Streamline your field operations with real-time data collection and communication capabilities, ensuring efficient resource management and task execution.

How Fulcrum optimizes telecommunication field operations

Optimized infrastructure inspections

Streamline inspections of telecom infrastructure by digitizing data collection processes for utility poles, towers, and other assets. Enhance workflow efficiency and minimize manual data handling while ensuring consistent, accurate data. Quickly identify necessary repairs and improvements for efficient network maintenance.

Scalable data management

Scale data collection seamlessly across telecom projects of any size. Easily handle growing data sets and changing requirements by syncing information across devices and locations in real time, ensuring accurate records and accessible insights. Respond swiftly to rapid changes in project scope or workforce with flexible, scalable data management that keeps teams informed and operations running smoothly.

Real-time field operations monitoring

Empower project managers with real-time monitoring capabilities for field operations, enabling them to verify inspection accuracy and ensure compliance. Enhance project oversight by identifying areas needing additional attention, optimizing resource allocation, and improving communication between field teams and office management.

Simplified workforce training and onboarding

Equip new and existing team members with intuitive tools to minimize training time and maximize productivity. Utilize easy-to-use digital systems for data consistency across different expertise levels, helping your team meet project goals while maintaining high-quality data collection standards.

Resources

Browse through our resources designed to help you get the most out of Fulcrum.

Resource library

Landscape photo of telecommunication towers at sunset - Connecting Telecom Innovation To Smarter Field Operations Feature

Blog

4 mins read

The backbone of grid modernization: Connecting telecom innovation to smarter field operations

Grid modernization sounds like a dream come true: smart meters, renewable energy, real-time data flowing seamlessly through a network that can anticipate problems before they even happen. It’s a future everyone’s racing toward, and telecommunications is the driving force behind it.

How To Fix Your Field Data Pipeline On Demand Feature

Webinar

60 min

How to fix your field-to-office data pipeline

Your core systems — EAM, GIS, and ERP — are hungry for good data. You made a massive investment in them, expecting streamlined operations and critical insights. But what are they actually getting from your field teams?

Guide

<18 min read

The guide to getting field data software right

Field data software makes or breaks the systems built on top of it. When it’s slow, inconsistent, or just not built for fieldwork, the whole operation pays for it in wasted hours, missed context, and decisions based on guesswork.

How Fulcrum AI works across field and office

See how Fulcrum is applying AI to data capture in the field, analysis in the office, and the broader vision for guided work across the platform.

InsightsAudio FastFillOur vision

Ask your field data anything with Fulcrum Insights

Stop digging for data. Fulcrum Insights uses AI to turn natural language questions into instant answers. Whether you need a map, a trend chart, or a simple status update, just ask. Get the ground truth visualized the moment you need it.

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AI dictation with Fulcrum Audio FastFill

Boost the field data collection process with Fulcrum’s intelligent, multi-field voice dictation feature. Fully integrated into the Fulcrum platform, Audio FastFill requires no extra setup, training, or downloads for seamless efficiency wherever you work.

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Fulcrum's vision for AI-guided fieldwork

See what we’re building: AI that works like a second set of eyes, guiding inspections, capturing context, and helping teams stay focused on the task.

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Ease of integration

“We need ease of integration. Fulcrum really stands out for having a modern, easy-to-use interface to get data in and out.”

Gavin Kelley, Senior Software Developer

Tilson Tech

Customer story

Time savings

“With Fulcrum, for every hour our teams spend in the field, they’re saving about 20 minutes back in the office.”

Jeff Whitman, Network Solutions Advisor

Celerity

Customer story

Telecommunications app templates

Fulcrum offers a diverse suite of applications specifically designed for the telecommunications sector. Here are a few examples to get you started, or use our flexible platform to create custom solutions to address your unique challenges.

App gallery