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Case Study

A digital solution for rail infrastructure inspections

VicTrack faced ongoing challenges with its previous inspection process, which relied on paper forms and outdated devices, creating delays in data entry and increasing the risk of information loss. To bring its rail infrastructure inspections in line with modern standards, VicTrack implemented Fulcrum’s digital platform, equipping inspectors with mobile tools that allowed real-time data capture and instant sharing with office teams.

With Fulcrum, VicTrack’s inspectors began capturing essential data on-site, from GPS-tagged photos to detailed asset conditions, without waiting to dock equipment or manually enter data later. Fulcrum’s platform enabled VicTrack to design custom forms that aligned with its maintenance protocols, allowing inspectors to capture exactly what the team needed for informed decision-making. The streamlined process reduced errors, eliminated redundant equipment, and ensured data was instantly accessible.

For VicTrack, this transition meant more than convenience; it represented a new level of oversight and precision. Managers gained the ability to monitor field activities in real time, accelerating responses to issues and supporting a proactive maintenance approach. The flexibility to adapt inspection forms also allowed VicTrack to address the specific demands of each project, leading to more accurate and actionable data.

With Fulcrum, VicTrack established a culture of data-driven asset management, allowing it to continually improve rail network reliability and safety.

Download the VicTrack case study to explore the full impact of Fulcrum’s digital inspection platform and how VicTrack achieved faster, more reliable inspections across its rail infrastructure network.

“The introduction of GPS tracked video would have been perceived as something requiring expensive hardware and custom developed inspection software. Now it’s a reality that we can work with.”

Download the case study
Worker performing rail infrastructure inspection using a cellphone