Whether you’re just getting started or refining workflows, optimize Fulcrum’s impact with our professional services. Pair them with our managed services for continuous support that allows you to stay focused on your core operations. Explore the features below to see how we can support you at every step.
Fulcrum Services
We fast track your adoption and boost proficiency organization-wide, so you can start seeing the real impact of Fulcrum in a matter of hours.
Customer success management
Onboarding
Whether you're new to Fulcrum or expanding your team, we'll get your users up to speed, share best practices, and provide expert guidance to help you make the most of our platform.
Post-onboarding
Your success is our success. We'll check in with your team every month to review goals, track progress, and make sure we’re doing our part to drive your company’s growth.
Comprehensive support options
Standard support
All Fulcrum clients receive standard support with assistance Monday through Friday, 7 am to 7 pm ET, access to our knowledge base, and the ability to submit support tickets online.
Premium support
For more complex needs, we offer premium support with extended hours, faster response times, and optional 24x5 coverage. Custom packages are available to meet specific business requirements, ensuring critical issues are resolved quickly to minimize downtime.
Professional and managed services
Learn from the experts
Browse through our resources designed to help you get the most out of Fulcrum.
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Realize your goals sooner through improved workflows, operational suggestions, and integrations that make you and your company more productive.