In an open-loop field inspection program, you do the field inspection, fix anything that needs fixing at that moment, and move on.
In a closed-loop field inspection program, you use data collected to see trends, correct recurring problems, and make improvements to your training, SOPs, and processes based upon those insights.
To borrow a phrase from Let’s Make a Deal, we’ll go for Door No. 2 every time.
Find out how to transform your field inspection program to close the loop from data to action.