Northpower, a leading multi-utility contractor in New Zealand, needed a better system for electrical infrastructure inspections. Its outdated Windows Mobile devices and paper maps caused inefficiencies and missed inspections, creating safety concerns and data inaccuracies. With 85,000 pillars to inspect over a three-year cycle, the existing system couldn’t keep up with its growing needs.
Fulcrum helped Northpower revamp its inspection process. Inspectors began using iPads, which allowed them to collect real-time data and eliminate the hassle of handwritten notes. The team used GIS-powered maps to locate pillars quickly and avoid missed inspections. With these tools, Northpower conducted more thorough inspections, significantly reducing errors.
Inspectors also added new pillars directly into the system, ensuring that nothing was overlooked. This approach eliminated the need for extra site visits and improved overall data accuracy. Northpower increased its daily inspection rate from 45 to 60 inspections, enabling it to complete more work with fewer resources.
This increase in productivity also lowered costs. Northpower no longer needed an additional contractor, passing the savings on to its customers. Fulcrum’s mobile platform allowed it to optimize inspections and ensure every pillar received attention on the first visit.
Northpower improved its inspection efficiency, accuracy, and safety standards. The streamlined system reduced human errors and boosted data reliability. By handling larger workloads with fewer personnel, the team maintained high-quality service while saving time and resources.
Download the full case study to learn how Northpower improved electrical infrastructure inspections with Fulcrum’s innovative tools.
“The introduction of the iPads to the field inspectors has had a dramatic impact on the business. Inspectors can plan their routes better with a map representation of all pillars to be inspected.”
