Greetings, everyone. Today, I’m thrilled to share an important step forward for Fulcrum, one that brings to life our vision of enabling field efficiency and unifying the field with the office.
We believe it’s just plain wrong that critical fieldwork relies on tools that overpromise and underdeliver. That’s why we’ve built the Fulcrum platform with a relentless focus on empowering field teams with the advanced tools they need—no compromises. And this week, we’re taking it to the next level.
Our latest advancements include AI-powered automation, streamlined workflows, and comprehensive integrations. These features address the daily challenges faced by field teams, making tasks more efficient, precise, and adaptable. By automating repetitive tasks and improving data accuracy, we free teams to focus on mission-critical work. No-code customization also empowers teams to tailor workflows to their specific needs, reducing the dependency on IT support.
The importance of this transformation is underscored by industry experts. “For CIOs and digital transformation leaders, the category of location-enabled Field Process and Data Collection Platforms offers a transformative alternative to outdated methods,” says Lynne Schneider, Research Director at IDC. “These platforms are a critical tool for driving efficiency, flexibility, and ensuring data accuracy across field operations.” This insight sums up what Fulcrum is all about: real change for field operations.
A look back: Bringing office-level productivity to the field
For years, I’ve been captivated by the resilience of field teams in industries that power our infrastructure, manage resources, and keep our cities moving. These environments demand reliable, comprehensive information, and the tools supporting them need to deliver more than the basics. Yet, despite their critical role, field teams have long been underserved by the very tools meant to support them.
In the early days, field data collection often felt like an afterthought. Built for office teams, these tools were often just bolt-ons to office-based systems—clunky, unreliable, and forcing field teams into time-consuming workarounds.That’s why we built Fulcrum from the ground up to serve the unique needs of the field, including bridging the gap between field teams and the office.
When we launched Fulcrum, we had a straightforward but powerful goal: to enhance the productivity of field teams by giving them the same precision, customization, and real-time capabilities that office teams enjoy.
Our platform gives field teams the autonomy to collect and manage data with real-time insights that don’t just meet the moment but anticipate it. Today, we’re not simply bridging gaps; we’re removing them, ensuring data is accessible and synchronized instantly, whether you’re at a remote worksite or in an office.
The evolution: AI-driven, field-first, and fully customizable
Our new platform represents more than an upgrade—it’s a complete solution crafted to address the unique demands of field operations. AI-powered automation now simplifies repetitive tasks, improving data accuracy and freeing teams to focus on mission-critical work. Our no-code customization capabilities empower field teams to set up workflows and processes that fit their unique needs without requiring IT support
“Fulcrum’s field-focused design allows us to innovate faster, enabling us to integrate new programs without the delays we experienced before,” says Holly Palmer, Senior Specialist of Data Analytics at Southern California Edison. “It’s truly built for fieldwork, which has reduced frustrations and saved us both time and money.”
The Fulcrum platform offers seamless integration across GIS, EAM, and ERP systems, so teams can access everything they need from one place. Whether in utilities, environmental services, or infrastructure management, Fulcrum enables organizations to collect, analyze, and integrate data seamlessly across departments. This approach saves time, reduces errors, and helps field teams respond quickly to changing conditions.
A vision for actionable intelligence in the field
We understand that in field operations, every minute matters, and making data instantly actionable drives meaningful change. That’s why our focus has always been on empowering field teams to capture, understand, and use data more effectively. With Fulcrum’s AI capabilities, teams can improve data quality, adapt to changing requirements, and ensure compliance, all while staying focused on the work that matters most.
Real-time data validation, for instance, means fewer errors and more reliable information from the outset. Instead of getting bogged down with data entry, field teams are equipped with tools that capture, verify, and streamline workflows, all in the background. It’s about giving teams back time—time they can use to innovate, solve problems, and drive their missions forward.
A collaborative journey
The path Fulcrum has taken has been shaped by the insights and feedback of thousands of users worldwide. Our clients, from Southern California Edison to Arcadis, trust us with their most critical tasks, and it’s their collaboration that has driven Fulcrum’s evolution. We’re inspired by these partnerships and proud to serve industries that face complex, high-stakes challenges daily.
The Fulcrum platform reflects those challenges and our commitment to finding new ways to meet them. Every feature, from AI to real-time integration, is designed with the understanding that technology is only as strong as the people using it. Fulcrum is built for field professionals, by people who understand the demands they face and the productivity gains they need.
Redefining field data collection operations together
To our clients, partners, and the entire Fulcrum team: thank you for making this journey possible. Our latest advancements are here because of your trust, insights, and dedication. As we continue to push the limits of what’s possible in field operations, I invite you to explore Fulcrum’s new platform and discover how it can meet your specific needs.
Field operations deserve tools that match their intensity and adaptability, and that’s what we’re building. For those of you already using Fulcrum, now is the time to explore what’s next. If you’re new to Fulcrum, there’s never been a better time to see what a truly field-first platform can do for you. Together, we’re setting new standards for field productivity and redefining what’s possible for field teams.
Thank you for being part of Fulcrum’s journey and for joining us in our vision of a world where field teams operate at their best. The future of field operations is just beginning, and with Fulcrum, we’re ready to lead the way.
Ready to see the new Fulcrum in action?
Join Fulcrum CEO Jim Grady on December 5, 2024 at 2:00 p.m. Eastern for a live webinar featuring a demo of Fulcrum’s AI-powered, field-first data collection platform. See how our latest advancements streamline field operations with seamless integrations, AI-driven automation, and real-time insights.
Don’t miss out—register now!
About the author
Jim Grady is a CEO who brings more than 25 years of general management and leadership experience in high-growth technology companies and a strategic focus to drive profitable growth to the Fulcrum platform. Jim was previously CEO of Cellebrite, Inc., a leading provider of cyber/digital intelligence software solutions where he scaled revenue from $18M to $100M while consistently expanding profit margins. Jim holds a BS in Mechanical Engineering from the University of Maine and an MBA from Harvard Business School.
