The City of Wyoming needed to manage water meter inspections across more than 20,000 service lines. It required a solution that could improve accuracy, streamline data collection, and integrate easily with existing systems. Fulcrum provided a platform that allowed the City to meet these goals by enabling real-time data capture and ensuring consistency throughout the inspection process.
As Wyoming transitioned to Advanced Meter Infrastructure (AMI), it adopted Fulcrum to modernize its water meter inspections. Fulcrum’s flexible platform let Wyoming customize data fields to meet its specific needs. Field staff could attach photos and verify data in real time, ensuring that every water meter inspection followed a standardized, accurate process. This approach helped the City reduce errors while meeting state requirements.
Fulcrum’s mobile app made meter inspections faster and more efficient. Field teams quickly learned how to use the app, requiring minimal training. Responsive forms adjusted based on input during inspections, ensuring that the correct data was always collected. Integrating Fulcrum with existing billing and work order systems eliminated manual data entry, speeding up workflows and improving overall accuracy.
The City of Wyoming imported over 22,000 records into Fulcrum, allowing it to track meter inspections, AMI endpoints, and service line data with GPS precision. This accurate, location-based data helped Wyoming better manage its infrastructure and prepare for future growth. The integration of GPS technology into the inspection process enhanced the City’s ability to capture reliable, consistent data, making Fulcrum an indispensable tool for future projects.
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